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0 votes
In reply to: Domain controller

Windows Server 2016 Essentials, or Windows Server 2016 Standard/Datacenter with the Windows Server Essentials Experience (WSEE) server role, MUST either be or see a DC. This limitation has nothing to do with my software (nor with RemoteApp per se), but is simply a requirement of the underlying “Essentials” features of the server operating system itself.

Basically, if you want to use WSE RemoteApp 2016 on Windows Server 2016 Standard/Datacenter (with the WSEE server role) without the server needing to be a domain controller, then you can join it to a second server that is acting as the primary domain controller. For more information, see the “Additional Information (Advanced)” section on the WSE RemoteApp 2016 home page.

 

EDIT: If you simply want to make a Windows Server Essentials server behave like Windows Home Server 2011 did (which was based on Windows Server 2008 R2 and wasn’t a DC), then you can always just use Microsoft’s “SkipDomainJoin” registry setting in order to prevent your client computers from having to join the Essentials server’s domain as described in the following articles:

How to make Windows Server 2012 R2 Essentials client connector install behave just like Windows Home Server

Connect computers to a Windows Server Essentials server without joining the domain

WSE RemoteApp 2016 is fully compatible with such a scenario, and would basically amount to you being able to run Windows Server 2016 Essentials, or Windows Server 2016 Standard/Datacenter (with the WSEE server role), as a domain controller, without requiring you to have any of your client computers joined to the domain. This is exactly how I run my own home and small business Essentials servers.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes
In reply to: email support

Thank you for alerting me to the problem with our email support form. I have corrected the issue, and it should be working properly now.

As for your Word automation problem… I’m not exactly sure what’s happening on that one as I haven’t experimented with using automation to open Microsoft Word documents from another application/program while it is being run under Windows Server (as a RemoteApp program or straight from a standard Remote Desktop Connection for that matter). Perhaps your question would be better off being asked in one of Microsoft’s Office, Windows Server, or Remote Desktop specific TechNet forums.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes
In reply to: Windows CAL ?

Please see: Microsoft Licensing

  • Mike answered 9 years ago
0 votes

Alas, I’m afraid that the list of server folders that appear in the notification area context menu is fixed and cannot be modified. That being said, you can easily publish a shortcut to whatever folder(s) you want in WSE RemoteApp by doing the following:

  • Open the server Dashboard and go to the “WSE RemoteApp” page.
  • Click on the “RemoteApp Programs” subtab.
  • Click on the “Publish RemoteApp Programs” task.
  • Click on “Add Another Program…” and browse to/open: C:\Windows\explorer.exe
  • When you are prompted to “Add a shortcut to the program?“, answer “Yes“.
  • Click “Next” and finish publishing the new “Windows Explorer” shortcut.
  • Select the newly published “Windows Explorer” shortcut in the list of published RemoteApp programs, and click on the “View the RemoteApp programs properties” task.
  • In the RemoteApp Properties window that appears, click on “Properties“, and set the “Target” value of the shortcut to the folder that you wish to publish as a RemoteApp program (e.g. “\\SERVER\Shared Folders“, etc.), and click on “OK” to save your changes. NOTE: Make sure that the users have permission to access the folder that you are publishing.
  • Complete the RemoteApp Properties wizard as desired. NOTE: You can change the name of the shortcut (e.g. to “Shared Folders“, etc.), change the folder’s icon, set its comment/tooltip, set its allowed users, etc. all from the RemoteApp Properties wizard as you see fit.

 

You can then repeat the above steps as many times as you’d like in order to publish multiple different folder shortcuts as RemoteApp programs.

EDIT: I’ll certainly look into adding a “Shared Folders” shortcut to the add-in’s context menu (Although I’m not sure if it’s really required seeing as the users should already have access to it from their client computer’s desktop [i.e. from the “Shared Folders” shortcut that gets added to their desktop when the Windows Server Essentials Connector software is installed on their client computers]. I suppose that there can be cases where the connector software, and hence the shortcut, is not installed on the user’s client computer though.).

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Alas, WSE RemoteApp does not currently allow you to redirect (COM) ports into the established remote session. I’ll see if I can add a checkbox (within the add-in’s Remote Desktop Options dialog boxes and drop-down menu) that will allow you to do that in the next release of the program.

  • Mike answered 9 years ago
0 votes

Hi Mike,

Thanks for that. It’s a great workaround for what I’m after.

In my case, WSERemote is a remote solution for a) when the onsite server dies and we have to use an offsite one, or b) users need to work offsite. I’d rather not use a VPN for bandwidth as well as security reasons and therefore users won’t have the ‘Shared Folder’ on their desktop from the Connector software.

You’re solution sounds a great way for users to get access to the files that have to be use on the local desktop so I’ll give it a go tomorrow.

Many Thanks again for your help and keep up the great work!

David

0 votes

Was just about to update my reply when I saw your reply that the folders are all opened on the ‘server side’, which I hadn’t realised – sometimes it’s difficult noticing that programs are actually running remotely!!!! Having said that, files can be copied and pasted locally, so it’s still a good solution for me.

Glad you liked the ‘Shared Folders’ suggestion. I think I’ll go with your solution in the next update.

Cheers again!

 

0 votes

Sounds good!

I’ll keep an eye out for that.

0 votes

If the user is signed in to WSE RemoteApp from a Windows-based client computer, then the Taskbar should be there (i.e. down at the bottom of the screen where the system clock is located). When a WSE RemoteApp session is running on the client computer, WSE RemoteApp will add its very own icon to the notification area of the client computer’s Taskbar (note that you may need to click on the upward facing “Show hidden icons” arrow in order to see any notification area icons that are currently inactive and have been hidden from the main view of the Taskbar’s notification area). Once you’ve located WSE RemoteApp’s notification area icon, simply right-click on it, and then go to: Settings ->  Lock after

  • Mike answered 9 years ago
  • last active 9 years ago
1 vote

WSE RemoteApp updates the unique ID (GUID) that is associated with a published RemoteApp program whenever a change has been made to its properties (i.e. whenever an administrator makes a change to it from within the server Dashboard application – which you did via your #2 above). Therefore, if your user is using a shortcut that was manually copied over to a unique location on their client PC, then they will need to replace it with an updated copy of the shortcut that has the most recent GUID for the published RemoteApp program.

To accomplish that, sign in to WSE RemoteApp by clicking on the “WSE RemoteApp Launcher” shortcut that is located on the client computer’s desktop. Once you have successfully signed in to WSE RemoteApp, it will automatically update all of the shortcuts located within the “RemoteApp Programs” folder that has been added to the client computer’s desktop (note that this is a bit of a chicken/egg conundrum seeing as you need to actually sign in to WSE RemoteApp in order for it to be able to update the shortcuts that are added to the Launchpad and/or the “RemoteApp Programs” folder). Once you’ve done that, you can then just open up the “RemoteApp Programs” folder, locate the updated shortcut for the published RemoteApp program of interest (i.e. QuickBooks, etc.), and then copy it to wherever you’d like on the client computer (overwriting the one that no longer works, etc.).

BTW, for this reason, it’s probably better to train your users to always open their published RemoteApp programs directly from the Launchpad, or from the “RemoteApp Programs” folder (instead of from a shortcut that has been manually copied over to another location).

 

EDIT: Note that this also applies if the user is connecting via a .RDP file that was saved out from the server’s Remote Web Access website. In that case, they’d just need to save out a newer copy of the .RDP file (that has the updated GUID for the published RemoteApp program) and overwrite the existing one with it.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Thanks!  That all makes sense now.

  • RS answered 9 years ago
0 votes

It doesn’t matter if your client computers are domain joined or not. The only thing that matters is if they have the Windows Server Essentials Connector software (i.e. the Launchpad, etc.) installed on them. Any client computer that has the server’s Launchpad application installed on it will automatically receive WSE RemoteApp’s client-side components (assuming that you choose the option to install the add-in on your network computers when you initially installed/updated it that is).

If your client computers are not connected to the server (i.e. if they don’t have the Windows Server Essentials Connector software installed on them), then you cannot take advantage of WSE RemoteApp’s local connections. Rather, you would need to remotely connect from those client computers instead using either the server’s built-in Remote Web Access website (for which WSE RemoteApp provides a gadget on its homepage), or the add-in’s RADC web feeds functionality.

Basically, WSE RemoteApp offers three ways for your users to connect to the RemoteApp programs that you have published:

  1. Locally via the Launchpad (or desktop/Start menu shortcuts).
  2. Remotely via the Remote Web Access website.
  3. Remotely via the RADC web feeds.
  • Mike answered 9 years ago
  • last active 9 years ago
1 vote

In Windows Server Essentials, whenever you install/update an add-in, the contents of the add-in’s .wssx installer file get sent over to the server, and then the server-side components within it get installed onto the server itself. After the server-side installation has completed, and assuming that you choose the option to “install the add-in on network computers” in the installation wizard, the add-in’s client-side components are then distributed out to (and installed on) your network computers (i.e. on all of your network computers that have the Windows Server Essentials Connector software/Launchpad installed on them).

That entire process is orchestrated by the server, and it usually happens immediately, but sometimes it can take a while (i.e. up to 24 hours) for the client-side components to get distributed out to (and installed on) all of your client computers. That being said, you can force it to happen as follows:

  1. Make sure that your client computers are switched on and connected to your network (and that the users are successfully signed in to the Launchpad application).
  2. Open the server Dashboard application, and then go to the “APPLICATIONS” page.
  3. Select the “WSE RemoteApp” add-in in the list of installed add-ins, and then click on the “Install the add-in on network computers” task.

Doing that “should” trigger the process that installs/updates the client-side components of the add-in on all of your online network computers. If for some reason, it doesn’t, then you can also try doing the following:

  1. Make sure that your client computer of interest is switched on and connected to your network (and that the user is successfully signed in to the Launchpad application).
  2. On the client computer, open the “Task Scheduler” app, and go to the following location: Task Scheduler Library -> Microsoft -> Windows -> Windows Server Essentials (or: Task Scheduler Library -> Microsoft -> Windows -> Windows Server)
  3. Select the “Add-in Management” (or “InstallAddIns“) task, and click on the “Run” action.

Doing that will force run the scheduled task that installs/updates add-ins on the client computer (i.e. it will force the server to distribute the client-side components of the add-in out to the client computer and begin the installation process). Basically, this is what “should” be happening when you answer “Yes” to the prompt that you’ve shown in your attached screenshot.

Lastly, please note that after the installation process you may receive notifications telling you that the server and/or clients need to be restarted. These are simply generic notifications that are displayed during the installation of any Essentials add-in. However, WSE RemoteApp is designed not to require a server or client restart when installing/updating the add-in. Thus, you can safely ignore those restart required notifications.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Thanks Mike, that was a great explanation.

  • Wasca answered 9 years ago
0 votes

WSE RemoteApp allows you to hide certain items (such as all of the local server drives [C:, D:, etc.], all of the Network drives, etc.) from the navigation pane of This PC / File Explorer (or Computer / Explorer) in your user’s RemoteApp sessions as follows:

  1. Open the server Dashboard application and go to the “WSE RemoteApp” page.
  2. Click on the “Server Access Settings” task.
  3. Under the “Access Restrictions” section, check the checkboxes for the server items that you want to hide/block user access to.
  4. Click on the “Save” button to save your changes.

 

Note that your users “may” need to actually sign out (or log off) of their current RemoteApp session (and not just disconnect it) in order for the changes to take place. Also, please make note of the informational tips that appear whenever you hover your mouse over the little thought bubble icons seeing as enabling some of the settings may affect compatibility with some services, applications, etc.

That “should” cover most of the common items. However, if you need to hide other select items (such as individual CD drives, Network drives, etc.), then you’ll most likely need to do some research on the Internet to see if it can be done (using Local Group Policy or Registry settings, etc.). I try to cover the more common ones, but it’s just not possible for me to do them all (especially those that vary from server to server).

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes
In reply to: Available updates

Alas, I’m afraid that change logs are not available for update releases at this time. I’ve been meaning to address this (for quite some time now <gulp>), but it’s still on my “to do” list. Mea culpa!

  • Mike answered 9 years ago
0 votes

Any version and/or edition of Microsoft Office (Home & Business 2016, etc., etc.) that you buy outright will work just fine with WSE RemoteApp (both 32-bit and 64-bit). Even the downloadable version of Office 2016 that’s included with an Office 365 subscription will work. Simply install Office directly on the Essentials server, and it will be available for you to use with WSE RemoteApp.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Alas, I’m not able to replicate this one here on any of our in-house test servers and/or clients. And to date, no one else has reported a similar issue that I am aware of. It doesn’t sound like an issue with WHS RemoteApp, but more of an issue with the underlying network connection from the client to your server (hence, restarting its Provider service will not make any difference).

Does it happen on all of your client computers, or just the one?

Are you certain that you have all of the latest Windows Updates installed on both your server and your client computers?

Is this something that only just recently started occurring, or has it been an issue for you since you very first started using WHS RemoteApp? If it only recently started happening, then do you recall doing anything to the server/client, or to your local network, router, firewall, etc. that may have triggered it? Have you tried restoring your server (from server backup) back to a point in time before you first started seeing the issue?

Lastly, that particular error message will be shown to the user (by the underlying Remote Desktop Connection functionality of the client computer, and not by WHS RemoteApp) if the client computer is unable to locate a valid IP address for the server. Is your server using a dynamically assigned private IP address (which is the default configuration in WHS 2011)? If so, then I’d try configuring static IP addressing on the server for more consistent results.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes
In reply to: White Label

Alas, I’m afraid that WSE RemoteApp’s user interface (UI) cannot be (re)branded at this time. I’ve had other requests for doing this, so it is indeed on my list of product enhancements to be considered for a future release of the software.

  • Mike answered 9 years ago
0 votes
In reply to: QuickBooks error

I’m not exactly sure what’s going on there, but it does sound like an issue with QuickBooks itself and not with WSE RemoteApp. Basically, all WSE RemoteApp is doing is initiating the secure RemoteApp session with the server, and then launching QuickBooks as a RemoteApp. After that, it gets out of the way and lets the remote application do whatever it needs to do.

I’m not seeing any notable issues with QuickBooks over here on any of our in-house test servers, and to date, no one else is reporting a similar error that I am aware of.

Thus, have you tried rebooting BOTH the server AND the client computer just to see if that happens to shake things loose for you?

Do you know if QuickBooks was recently updated? Were any Windows Updates installed on the server right before the problem started occurring? If not, then does BOTH the server AND the client computer have all of the latest Windows Updates installed?

Other than that, can you post a screenshot of the error messages so that I can get a better idea of what exactly is happening?

Lastly, have you followed NOTE #3 shown at the very bottom of this KB article that’s posted over on my website:

Install QuickBooks/Quicken On Your Server

And, I assume that you’ve seen this one as well:

Remove “Internet Security Levels Are Set Too High” Message

  • Mike answered 9 years ago
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