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    Email: (MUST be valid to receive a reply from us!)

    Product Name:

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    Client Operating System(s): (if applicable)

    Subject:

    Provide details of your question/problem/concern:

    NOTE: Please include the exact text of any error message(s).

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    I understand that an existing license with a valid 'Updates and Support' option is required in order to receive technical support via this support request form. I have confirmed that I have a valid 'Updates and Support' option on my license before I submitted this support request.

    I understand that only the most recent product release is supported. I have confirmed that I have the latest version of the specified product installed before I submitted this support request.

    Support Information

    • An existing license with a valid "Updates and Support" option is required in order to receive technical support via this support request form.
    • All support requests are acknowledged when received, and processed initially in receipt order.
    • Usually we are able to reply to a support request within 24 to 72 hours of receipt. Occasionally, we receive complex support requests, which may take longer. Please be patient, and be assured that you are not being ignored. If you do not receive a response within 72 hours, then you may resubmit your support request.
    • We discard unread any support requests that do not pertain directly to our products. We regret that we cannot provide generalized support for any Microsoft products.
    • Only the most recent release of our products are supported. Please make sure that you have the latest version of the product installed before requesting support for it.
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