All Answers

2 votes
In reply to: Microsoft Licensing

In order to work its magic, WSE RemoteApp utilizes the underlying “Essentials” functionality that is built into the Essentials server itself (or that is installed as part of the Windows Server Essentials Experience server role under Server Standard, Datacenter, etc.). WSE RemoteApp does not install any of the Remote Desktop Services (RDS) server roles onto your server (nor does it change the out-of-box Essentials configuration in any way), and so there isn’t any place to enter in CALs even if you wanted to (and WSE RemoteApp will actually refuse to run if the full gamut of RDS server roles have been installed on the server seeing as doing so wreaks havoc with the default Essentials configuration).

That being said, if someone wants to purchase user and/or RDS CALs (and keep them tucked away in a desk drawer) in order to satisfy licensing requirements, then that is certainly their prerogative, and we would never discourage them from doing so. It is simply left up to the end user to determine the licensing needs of their server and installed/published applications.

As for your other question… The out-of-box configuration of an Essentials server only allows two concurrent remote sessions with the server. If you do not want to use the provided ‘multiple simultaneous connections’ feature, then the only other way for you to get around that limitation would be for you to setup a completely separate application server that is running the full gamut of RDS server roles (and deal with all of the extra hassle and expense that goes along with it).

  • Mike answered 9 years ago
  • last active 8 years ago
0 votes
In reply to: Other Local Resources

WSE RemoteApp doesn’t currently support the redirection of client-side smart card devices I’m afraid. We’ve never had a single request for this up until now (and Microsoft doesn’t even offer it within the default “Essentials” experience). I’ll certainly look into adding smart card redirection to a future release of WSE RemoteApp for you though.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

WSE RemoteApp requires the “Windows Server Essentials Experience” (WSEE) server role under Windows Server 2016/2012 R2 Standard or Datacenter. Ensure that the WSEE server role is installed on your server(s) before attempting to install WSE RemoteApp 2016/2012 R2.

  • Mike answered 9 years ago
  • last active 9 years ago
2 votes

Hi i have confirmed that this roles are installed

 

 

0 votes

Are you using the latest version of WSE RemoteApp 2016 (which, as of this writing, is Version 1.255.1271.1)? If not, then you can download the latest version from here.

Are you using the final (RTM) release of Windows Server 2016 Standard (i.e. not one of the older technical previews)?

Are you attempting to install WSE RemoteApp 2016 from one of your client computers, or directly from the server itself? If from a client computer, then you need to make sure that the client computer has the Windows Server Essentials Connector software (i.e. the Launchpad) installed on it, and that it is properly connected to the server (i.e. go to: http://servername/connect). Otherwise, you can try installing WSE RemoteApp 2016 directly from the server instead (i.e. copy “WSERemoteApp2016.wssx” over to your server and then run it from there instead of attempting to run it from one of your client computers).

  • Mike answered 9 years ago
0 votes

Thanks for the tips

 

I downlaoded the latest version and tried that, but get this eror

This is a server 2016 standard not upgraded from the technical previews

thanks for all your help!

0 votes

disregard the last answer, the server essentials services were stopped

 

tried to run the installer again, and it susceeded

thanks for your help!

 

1 vote

You will need to install the latest version of WSE RemoteApp in order to correct the issue.

EXPLANATION:

In order to enhance secure communications between our products and our web server (during license validations, checks for updates, etc.), as well as to meet PCI Compliance on our secure web site, support for older/unsecure TLS 1.0 connections and DES/3DES ciphers has now been disabled on our web server. An unfortunate side effect of this security enhancement is that all unsecure connections made from older versions of our products will now be rejected by the web server, causing them to display “The underlying connection was closed” error messages.

Newer versions of all of our products, that now use more secure TLS 1.2 connections, have been released (versions 1.245.1245.1245 or greater). Installing the latest release of our products will remove the license validation error messages that you have been experiencing. If you haven’t already done so, you can download and install the latest version from within your server Dashboard.

NOTE: If the “Updates and Support” option on your license has expired, you will need to renew your license in order to be able to install the latest version.

I hope that explains things for you, and I’m sorry for the hassle you’re having on this one.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

By default, access to a published RemoteApp program is indeed granted to all users that have been “allowed” access to WSE RemoteApp. To change that behavior (i.e. to assign only a specific set of users access to a published RemoteApp program), simply open the server Dashboard application, go to the “WSE RemoteApp” page, click on the “RemoteApp Programs” subtab, select (i.e. highlight) the published RemoteApp program of interest, click on the “View the RemoteApp program properties” task (or you can simply double-click on the published RemoteApp program instead), and on the second page of the “RemoteApp Properties” wizard that opens you can set the User Assignment of the RemoteApp to specified users.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Pricing for all of our products can be found on our Pricing page. Simply select your Windows Server operating system version, and then scroll the resulting page in order to find all of the pricing details.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Absolutely! WSE RemoteApp works just fine when your client computers are not domain joined.

That being said, WSE RemoteApp works best if you set up your non-joined client computers so that they use the exact same sign in credentials as the server’s user account. For example, if your user name on the server is “Joe“, and your password is “joe’spassword1234“, then use those exact same credentials to sign in to your client computer as well. Doing so, will make things go much smoother for the end user.

However, if you prefer to use a Microsoft account to sign in to your client computers, or if you choose to use a different set of sign in credentials than what’s being used for the user over on the Essentials server, then the user will first need to open the Launchpad application (by right-clicking on the Windows Server Essentials Connector icon that appears down in the notification area of the Taskbar, and choosing “Open Launchpad“), and sign in there before they will be able to successfully connect to WSE RemoteApp (i.e. it will require one extra sign in).

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

The RemoteApp sessions do indeed run in the security context of the authenticated users (and not in a System or Administrator context). You can allow users with administrator rights to connect to WSE RemoteApp, but doing so is certainly not recommend (for security reasons). And the security context remains the same (i.e. at the User level) even when you have enabled the add-in’s “multiple simultaneous connections” feature (with each user being allowed a single remote session).

  • Mike answered 9 years ago
0 votes

That doesn’t sound like a problem that is related to WSE RemoteApp 2016 seeing as the add-in does not use a registry key named “ADTestHook” (i.e. I have no idea what that registry key is for/from, and I’m not currently able to replicate the problem you’re having here on any of our in-house test servers).

Have you tried uninstalling WSE RemoteApp 2016 just to see if the problem goes away or not? If the problem does not go away after uninstalling WSE RemoteApp 2016, then it’s obviously a problem with the setup/configuration of your server (or more specifically, with its Anywhere Access/Remote Web Access setup/configuration) that has nothing to do with WSE RemoteApp 2016.

Also, are you running the latest version of Windows Server 2016 (Essentials or Standard/Datacenter with the WSEE server role) with all of the latest Windows Updates applied (i.e. Version 1607 – OS Build 14393.693)? And the latest version of WSE RemoteApp 2016 (i.e. Version 1.255.1278.3)?

Alternatively, you might want to try restoring your server from server backup back to the state it was in before you installed the latest set of Windows Updates (i.e. back to a date/time before you started having the aforementioned problem).

  • Mike answered 9 years ago
0 votes

OK it appears that this issue was not related the WSE RemoteApp 2016.  Microsoft is aware of the issue and will be releasing a fix.  However it does appear that after installing .net framework 2.0 for another application which required it, the WSE Remotepp add-in is crashing the dashboard.  If i disable it in safemode it runs perfectly fine.

Logs are showing dashboard.exe crash related to:

system.drawing.ni.dll v4.6.1586.0

Help please!

  • Andrew Santiago answered 9 years ago
  • last active 9 years ago
0 votes

Yes uninstall and the dashboard works fine.  Same when launching dashboard in safe mode and disabling WSE remote app.  I can remove .Net 2.0 feature if need be, however we have a legacy app that requires it (can run in VM instead)…  Do you want to troubleshoot more closely?

 

Thanks!

  • Andrew Santiago answered 9 years ago
  • last active 9 years ago
0 votes

WSE RemoteApp 2012 is a standard Windows Server 2012 Essentials add-in (with both a server-side and a client-side component). It is installed just as any other Windows Server Solutions .WSSX add-in is.

Basically, you just execute the “WSERemoteApp2012.wssx” file (that you downloaded from here) from any of your client computers that have the Windows Server Essentials Connector software (i.e. the Launchpad) installed on them. The installer will then copy all of its files over to the server and install the add-in’s server-side component on the server itself. The server will then distribute the add-in’s client-side component back out to all of your client computers (that have the Launchpad installed on them), and install it on them as well (adding shortcuts to the add-in on the client computer’s desktop, Start menu, and Launchpad).

If you are not able to execute the “WSERemoteApp2012.wssx” file from your client computer, that probably means that you either do not have the Windows Server Essentials Connector software (i.e. the Launchpad) installed on it, or if it is installed, then it is probably not properly connected up to the server. Alternatively, you can also start a standard Remote Desktop Connection with your server, sign in as a user with admin rights, and execute the “WSERemoteApp2012.wssx” file directly from the admin user’s server desktop instead.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Hi

I am facing same problem.

I do not want to install through client PC but we have not any local client.

I want to install it on Windows Server 2012 R2 Essentials.

I tried with Administrator account but still received same following error

“The add-in cannot be installed

A required service cannot be contacted. Ensure that your computer can communicate with the server and try again.”

Thanks

Iffi

  • Iftikhar Ahmed answered 9 years ago
  • last active 9 years ago
0 votes

To uninstall WSE RemoteApp from the server and from all computers on the network:

1. Make sure that all of your client computers are online and connected to your Essentials network so that the client-side (i.e. Launchpad) components of the add-in can be removed from them.

2. Open the server Dashboard and go to the “APPLICATIONS” page.

3. Select (highlight) the “WSE RemoteApp” add-in in the list of installed add-ins.

4. Click on the “Remove the add-in” task and follow the on-screen prompts.

5. Restart the server Dashboard application to finish uninstalling the add-in.

6. Restart the Launchpad application on each of your computers on the network to finish uninstalling the add-in. This can be done by clicking on the ‘X’ located in the upper right-hand corner of the Launchpad application’s window, and then double-clicking on the Windows Server Essentials Connector notification area icon to open it again (or by right-clicking on the Windows Server Essential Connector notification area icon and selecting “Open Launchpad” from its context menu).

NOTE: If it is not possible to have all of the computers on the network online, then you can manually uninstall the client-side components of the add-in from any computer on the network at a later time by uninstalling the “Client Connector for WSE RemoteApp …” program via the Control Panel’s “Programs and Features” (“Add or Remove Programs“) applet.

Lastly, please note that uninstalling WSE RemoteApp will remove all of its published RemoteApp programs and settings. Therefore, you might want to make a note of the applications that you currently have published (as well as any properties/settings that you may have changed) so that you can publish them again once you have reinstalled the add-in.

  • Mike answered 9 years ago
  • last active 9 years ago
0 votes

Unfortunately it doesn’t show in the applications list any longer. The dashboard was taking almost 10 minutes to load each time, and it prompted to disable WSE and I did. I didn’t think it would uninstall/remote it, but apparently it did. Is there any type of uninstaller I could download from somewhere? Maybe a repair installation?

  • Clay answered 9 years ago
  • last active 9 years ago
0 votes

Well, I take that back. I don’t know what changed or how, but I can view it in the dashboard now. It is now throwing an error that it could not validate the license. I registered it again with our original information, it gave me a green check, and shows “about – registered!” in the task bar, but still throws that error every time I try to access RemoteApp programs. Is closing out of dashboard enough or do I need to restart a service? TIA

  • Clay answered 9 years ago
  • last active 9 years ago
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