WSE Version

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I have been using WSE with 2016 Microsoft Essentials and I just had a Microsoft upgrade and WSE does not work. The error code is the following:

This app can’t run on your PC. To find a version for your PC, check with the software publisher.

I am running on Windows 10 for my computer.

Any suggestions.

WSE RemoteApp

Josh Cook asked 6 years ago
last edited 6 years ago

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Answers (1)

Good Answer

I assume that you mean WSE RemoteApp 2016 here. If so, what version of WSE RemoteApp 2016 is currently installed on your Windows Server 2016 Essentials server (as of this writing, the latest version of WSE RemoteApp 2016 is 1.255.1421.0)?

Also, what is the exact name of the application (as well as its version number) that you have published as a RemoteApp program in WSE RemoteApp 2016?

Have you tried updating the program to its latest version?

Have you tried rebooting the Essentials server just to see if that happens to shake things loose for you?

Can you provide a screenshot of the error so that I can get a better picture of exactly what’s going on there?

Lastly, have you tried performing a standard Remote Desktop Connection to the server and signing in as the user who is having trouble running the program, and then attempting to launch the program directly from the user’s server desktop (instead of running it as a RemoteApp program via WSE RemoteApp)? Note that by default WSE RemoteApp’s “Shell Locker” feature blocks standard users from accessing their full server desktop, and so the user will receive a prompt to enter in admin credentials in order for them to be able to sign in to their full server desktop (if you haven’t already allowed them access to their full server desktop that is).

Mike answered 6 years ago

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