Microsoft Remote Desktop 10 for Mac
I can’t seem to get WRD 10 for the Mac to open the WSE Remote App window when I log in to the server. It takes me to the desktop. How do I make this work? Do I have to use the web feed and have a security certificate?
Let me know as the WRD 8 app is being deprecated and no longer supported.
Thanks,
Jim
- Jim Roberts asked 6 years ago
- last edited 6 years ago
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I’m not quite sure that I’m following you on this one…
In order to publish a program as a RemoteApp in WSE RemoteApp, it would need to be installed directly on your Essentials server (and not on your client computer).
Therefore, you cannot publish Microsoft Word 10/8 for Mac as a RemoteApp seeing as it is a Mac OS-based application and therefore cannot be installed directly on your Essentials server.
Instead, you would need to install Microsoft Word 2016/2013 for Windows directly on your Essentials server and then publish it as a RemoteApp program in WSE RemoteApp. From there, you would enable the RADC web feed on your Essentials server, and then access the Microsoft Word RemoteApp from your Mac computer via the free Microsoft Remote Desktop for Mac app.
Other than that, if I’m misunderstanding you on this one, please do elaborate a bit more so that I can get a better understanding of exactly what it is that you’re looking to do here.
- Mike answered 6 years ago
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Correct. It is installed on the Essentials server and it all works when using the Microsoft Remote Desktop 8 from the Mac App Store. However, Microsoft Remote Desktop 8 is being deprecated and you have to use Microsoft Remote Desktop 10 on the Mac, the one Microsoft is going to continue to support and update.
When I log in to the server from my MacBook using MRD8, I get the WSE RemoteApp window that is served to the client from the server… when I log in to the server from my MacBook using MRD10, it takes me to the server desktop… I need it to open the WSE Remote App window as served to the client from the server… see attached.
It doesn’t do this with the new MRD10 on the Mac.
- Jim Roberts answered 6 years ago
- last edited 6 years ago
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My apologies… When you wrote “WRD 10 for the Mac“, I assumed that you were talking about Microsoft Word. I now see that you were actually talking about the Microsoft Remote Desktop (MRD) for Mac client app.
If the older v8 Mac client app was working for you, but the newer v10 Mac client app isn’t, then that indicates to me that the problem lies with the v10 Mac client app itself (and has nothing to do with WSE RemoteApp per se). In addition, I’m also seeing others reporting similar problems with being able to connect to RemoteApp programs (as well as standard Remote Desktop connections) from the latest release of the v10 Mac client app now showing up over in the Remote Desktop clients Microsoft TechNet form.
Therefore, I’d say that you’ll probably just need to hold out until Microsoft releases a newer version of the v10 Mac client app that hopefully corrects the connection issues. As far as I can see, the v10 Mac client app is still a relatively new(ish) release, and so it may just be experiencing some “growing pains” at the moment. I’d just keep checking for updates on the v10 Mac client app and then try it again once Microsoft releases a newer version (or two). As of this writing, the current release is version 10.2.1 (released on August 6, 2018):
Microsoft Remote Desktop for Mac
Also, are you sure that your Essentials server has all of the latest Windows Updates installed on it? Microsoft has been correcting a lot of security issues lately with the CredSSP feature in Windows (in order to deal with encryption oracle remediation protection). CredSSP is what is used by the Mac client app in order to validate your credentials when you sign in to the Essentials server.
Lastly, have you changed any settings from their defaults over on the “Security” tab of the “Remote Desktop Session Settings” task that’s located on the “WSE REMOTEAPP” page of the server Dashboard? By default, the top five checkboxes on that tab are all checked, and the bottom four are unchecked.
- Mike answered 6 years ago
- last edited 6 years ago
- Ok. I think I figured out why I am getting to the desktop. My user account was an admin account. In the Windows Remote Desktop 8, I am presented with the WSE REMOTEAPP window. However, when I log in with Windows Remote Desktop 10, I am presented with the “Server Desktop Access Denied” message. However, I do not want the desktop. So, it works as expected with WRD 8 and not with WRD 10. WRD 10 has had this issue for a while… any additional thoughts? My server has all current updates. If I make my user an admin again, I can get to the desktop, which is not what I want.
- I strongly recommend that you not allow admin users access to WSE RemoteApp in order to help protect your network (as a “best practice”). By default, the “Shell Locker” feature of WSE RemoteApp blocks standard users from being able to sign in to their full server desktop of your Essentials server in order to help protect your network (again, as a “best practice”) unless you have specifically granted them permission to bypass Shell Locker. That being said… If the v10 Mac client app is not allowing you to start a RemoteApp session with your Essentials server (when the older v8 Mac client app does), then that’s most assuredly a bug in the app itself (or it’s possible that RemoteApp functionality simply hasn’t yet been added to the v10 Mac client app yet) and has nothing to do with WSE RemoteApp. You’ll simply need to continue using the older v8 Mac client app until Microsoft fixes the bug and/or limitation in their v10 Mac client app I’m afraid.
- P.S. I do not use Macs, and so I’m unable to test any of this for you I’m afraid. Maybe another Mac user will chime in on this one so that we know for sure.
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