The easiest way to enter your license details is to 'copy and paste' the relevant sections of the e-mail message into another application window (such as Notepad), then copy and paste from there into the registration boxes. Thereafter, it is vital that you click the OK button to close the Register Junk-Out dialog box, and then, after aproximately 3 seconds, click the Close button to close the About dialog box. You should then see a message that your registration has succeeded, and asking you to exit and re-enter Outlook®.

Here are the exact steps required:

1. Start Microsoft Outlook.
2. Open the e-mail message that you were sent when you purchased the program, and copy the user name, product code, and activation key portion of it onto the clipboard (i.e. just select all of the text and choose "Copy" from the message's "Edit" menu or use the Ctrl+C shortcut keys to copy the highlighted text onto the clipboard).
3. Open the Notepad application by selecting it from the "Accessories" program group on the Windows Start Menu (e.g. Start | (All) Programs | Accessories | Notepad).
4. Paste your registration information from the clipboard into Notepad (e.g. Select "Paste" from Notepad's "Edit" menu or use the Ctrl+V shortcut keys to paste in the text from the clipboard).
5. From within Notepad, copy ONLY the user name portion of your registration information onto the clipboard (be sure to include your complete name, the space, your e-mail address, the parentheses surrounding your e-mail address, and the seat license information if it was provided).
6. Back in Outlook, select "About Junk-Out" from Microsoft Outlook's "Help" menu. Or, while Outlook is running, right-mouse-click on the "Junk-Out" icon that appears in your System Tray (i.e. down by your system clock) and select "About Junk-Out" from the popup menu that appears. NOTE: If you have evaluated the program and your trial period has expired, Junk-Out’s About dialog is displayed when you first launch Outlook (so you may need to restart Outlook in order to see the About dialog).
7. In the About Junk-Out dialog box that appears on your screen, click on the "Enter Reg Info" button.
8. In the Register Junk-Out dialog box that appears, paste in (from your copy and paste in step 5 above) the user name information into the appropriate field.
9. Repeat the copy and paste steps for your product key and activation code.
10. Once you've pasted in all three lines of information (e.g. the user name, product key, and activation key), click the OK button in order to close the Register Junk-Out dialog box.
11. After aproximately 3 seconds, click the OK button to close the About dialog box. At this point, you will receive a message indicating that you have successfully registered the program. NOTE: You MUST click the About dialog box's Close button right after closing the Register Junk-Out dialog box or else your registration process will NOT be successful! If your registration information is accepted by the program, it will tell you so right after closing the About dialog box.
12. RESTART Outlook to gain full functionality of the program.

The likelihood is that, for some unknown reason, there's a problem with one of Junk-Out's settings in the Windows Registry. To correct it:

1. Close Outlook
2. Open the Registry Editor by selecting Run from the Windows Start menu and typing regedit into the Run dialog's Open field and then clicking on the OK button
3. If you've installed Junk-Out for all users (the default installation setting), then look at: HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | Office | Outlook | AddIns | JunkOut.OlConnect Otherwise, if you've installed Junk-Out for the current user only, then look at: HKEY_CURRENT_USER | Software | Microsoft | Office | Outlook | AddIns | JunkOut.OlConnect
4. The suspect key is LoadBehavior. Its value should be 3
5. If the LoadBehavior key has any other value, change it back to 3 and then exit from the Registry Editor
6. Open Outlook. Junk-Out™ should now load normally

The disappearance is probably due to a feature in Outlook® which automatically disables any add-ins for you if it feels that they are causing Outlook to become unstable. You should be able to re-enable Junk-Out™ by doing the following:

In Outlook 2007:
1. Select Disabled Items from Outlook's Help menu
2. Select Junk-Out (i.e.JunkOut.dll) from the list of disabled items (assuming it's there that is) and click on the Enable button
3. Restart Outlook
4. If that doesn't resolve the problem for you, or Junk-Out's add-in isn't listed in the disabled Items list, then try Q02

In Outlook 2003 or Outlook 2002/XP:
1. Select About Microsoft Outlook from Outlook's Help menu
2. In the About dialog that appears, click on the Disabled Items button
3. Select Junk-Out (i.e.JunkOut.dll) from the list of disabled items (assuming it's there that is) and click on the Enable button
4. Restart Outlook
5. If that doesn't resolve the problem for you, or Junk-Out's add-in isn't listed in the disabled Items list, then try Q02

This is usually due to another program, such as a PDA synchronization application (e.g. Microsoft's ActiveSync), keeping open a "hidden instance" of Outlook® even after you've closed the program. When you start Outlook® for the first time after a reboot, Junk-Out™'s user interface (UI) is loaded as usual, but on any subsequent restarts of Outlook® when a hidden instance is running, Junk-Out™ is not loaded.

This is not directly related to Junk-Out™, but results from the Microsoft implementation for COM add-ins when Outlook® is running without a UI.

You can get Junk-Out™ back without a reboot by going to the Windows Task Manager's Processes page and killing off all instances of Outlook.exe before restarting Outlook in the normal way.

This is important, since your Junk-Out™ Contacts / Address Book list is 'walked' for each incoming e-mail message to check whether it originates from a Contact. Very large lists can have an adverse effect of the performance of Junk-Out™ during the filtering of incoming mail.

TOM recommends that you reduce the size of your Junk-Out™ Contacts list as far as possible. There are some steps you can take to achieve this:

• When defining a Friend, use the Domain option as appropriate to designate all users from a single domain as Friends instead of specifying each one individually
• Instead of loading an entire Contacts folder or Address Book, make a Contacts sub-folder and/or additional Address Book containing only current information, then modify the Refresh list to include only the sub-folder and/or smaller Address Book. After the next Refresh, your list will be smaller because all old Contacts are removed before the latest ones are loaded
• Let Junk-Out™ add newer Friends for you via its Frequent Correspondents feature. The program builds this list automatically based on your Replys - you don't have to do anything more than just correspond as usual

Note that the latest release of Junk-Out™ features special options for Microsoft Exchange Server users that allows those with the Pro Version to specify that all messages without Internet headers (i.e. from other users of the same Exchange server) be accepted without further filtering, and to exlude Exchange Server addresses from the Contacts / Address Book List.

For Microsoft Exchange users, TOM recommends the use of the Filter Inbox(ex) on Startup feature to address this issue. You turn this on by right-clicking on the Junk-Out™ icon in the System Tray, then clicking on the option.

Outlook's Rules run before Junk-Out™ can access your incoming e-mail messages, so they are placed in your designated folder before Junk-Out™ "sees" them. Using the Professional Version only, you can have Junk-Out™ filter up to 10 additional folders just like your Inbox:

1. Use the Junk Mail Tools toolbar to reach the Options | Settings | Filtering dialog
2. Click on the Watched Folders… or Filter Multiple Inboxes… button
3. Click on the Add New… or Add New Inbox/Folder to List… button and select the folder you want Junk-Out™ to watch/filter

Delays in manipulating messages can be caused by a known (and we thought fixed) bug in Outlook®, where the file outcmd.dat becomes corrupted when custom toolbars (such as the Junk Mail Tools toolbar) are used in Outlook®. There's a Microsoft Knowledge Base article on this subject 268978 - OL2000: The Outcmd.dat File Increases When You Add Custom Command Bars which indicates that Microsoft has a fix, but doesn't say what it is.

You can test whether this is the cause by locating the file with Outlook® closed - a problem is indicated if outcmd.dat is well in excess of the 18-48 KB 'standard' size.

To correct an overgrown outcmd.dat, simply delete the file with Outlook® closed - if you find multiples, delete them all. Outlook® will remake the file when reopened, and, at least for a while, you should see that the delay on manipulating mail messages goes away. However, without a fix from Microsoft, the slowdown will recur eventually - it's obviously not within TOM's scope to provide a permanent fix.

Note: There is a down side in doing this: if you have any custom toolbar and/or menu entries that you've created in Outlook, you will need to recreate them after deleting the outcmd.dat file as it is the storage location where all of the custom toolbar and menu entries (as well as their positions) are stored for Outlook.

Here's how to delete the outcmd.dat file:

In Windows 98 or Windows NT 4.0:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type outcmd.dat, and then click Find Now.
3. For each occurrence of the Outcmd.dat file, right-click the Outcmd.dat file, click Delete, and then click Yes to confirm the deletion.

In Windows Millennium Edition or Windows 2000:
1. Click Start, point to Search, and then click For Files or Folders.
2. In the Search for files or folders named box, type outcmd.dat, and then click Search Now.
3. Under Search Results, for each occurrence of the Outcmd.dat file, right-click the Outcmd.dat file, click Delete, and then click Yes to confirm the deletion.

In Windows XP or Windows Server 2003:
1. Click Start, then click Search, and then click "All files and folders" in the "What do you want to search for?" balloon.
2. In the "All or part of the file name" box, type outcmd.dat.
3. See the MORE INFORMATION section below (this part is very important!).
4. Click the Search button to begin the file search.
5. Under Search Results, for each occurrence of the Outcmd.dat file, right-click the Outcmd.dat file, click Delete, and then click Yes to confirm the deletion.

MORE INFORMATION: The Outcmd.dat file is a hidden system file. The Search companion in Windows XP (and later) searches for hidden and system files differently than in earlier versions of Windows. By default, the Search companion in Windows XP (and later) does not search for hidden or system files. Because of this, you may be unable to find the outcmd.dat file, even though it exists on your computer. To search for hidden or system files in Windows XP:
1. Click the "More advanced options" in the Search companion's "Search by any or all of the criteria below" balloon.
2. Click to select the "Search system folders" and "Search hidden files and folders" check boxes.

In Windows Vista:
1. Click Start, then click Search, and then click "Advanced Search" in Search window that appears.
2. From the "Location" drop-down list, select the drive that your Vista operating system is installed on (e.g. "VISTA (C:)", etc.).
3. In the "Name" box, type outcmd.dat.
4. Check the "Include non-indexed, hidden, and system files" check box (this part is very important!).
5. Click the Search button to begin the file search.
6. In the Search Results pane, for each occurrence of the Outcmd.dat file that is found, right-click the Outcmd.dat file, click Delete, and then click Yes to confirm the deletion.



Also, here are some links to Microsoft Knowledge Base articles that are related to the problem in Outlook (note that while the articles may not apply directly to your version of Office/Outlook, and Microsoft claims that the problem has been fixed in later versions, it's not necessarily true as we've seen the problem(s) still occur in all versions of Office/Outlook):

Microsoft Knowledge Base Article - 268978
OL2000: The Outcmd.dat File Increases When You Add Custom Command Bars

Microsoft Knowledge Base Article - 305959
OL2000: Message Says That All Tasks Are Successful but Outlook Is Not Sending or Receiving E-mail

Microsoft Knowledge Base Article - 305928
OL2000: Outlook 2000 Stops Responding at the Startup Splash Screen

Microsoft Knowledge Base Article - 241390
OL2000: Error Message "Outlook Executed an Invalid Instruction in Module Unknown at 'memory address'"


Lastly, if deleting just the Outcmd.dat file doesn't resolve the problem for you, then please see the following Microsoft Knowledge Base articles for more help on resolving the problem:

Microsoft Knowledge Base Article - 319045
OL2002: Outlook Stops Responding if You Open or Create Messages

Microsoft Knowledge Base Article - 249767
OL2000: Outlook Performs Slowly or Stops Trying to Write to Extend.dat File

Microsoft Knowledge Base Article - 932086
You may experience performance problems when you are working with items in a large .pst file or in a large .ost file in Outlook 2007

Junk-Out™ doesn't work with Outlook® Express because it does not contain the programmatic "hooks" required for Junk-Out™ to function properly (as does the full version of Outlook®). To use Junk-Out™, you must upgrade to the full version of Microsoft Outlook®.

Junk-Out 2007 (i.e. Junk-Out version 2.x) is fully compatible with with Outlook® 2007 (and Windows Vista). Junk-Out 2007 is also fully compatible with Outlook® 2003.

Junk-Out version 1.x is also fully compatible with Outlook® 2003 as well as Outlook® 2002 running the Microsoft Office® XP SP-3 update (but not with Outlook 2007).

Yes. Simply hold down the SHIFT key on your keyboard while starting Outlook and Junk-Out will bypass loading itself into Outlook.

For a more permanent solution, you can edit the registry as follows:

1. Close Outlook
2. Open the Registry Editor by selecting Run from the Windows Start menu and typing regedit into the Run dialog's Open field and then clicking on the OK button
3. If you've installed Junk-Out for all users (the default installation setting), then look at: HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | Office | Outlook | AddIns | JunkOut.OlConnect Otherwise, if you've installed Junk-Out for the current user only, then look at: HKEY_CURRENT_USER | Software | Microsoft | Office | Outlook | AddIns | JunkOut.OlConnect
4. Change the value of the LoadBehavior entry from 3 to 0 and then exit from the Registry Editor
5. Open Outlook and Junk-Out™ should not load
6. Reverse the steps to re-enable Junk-Out™

First off, please note that the license agreement for Junk-Out allows you to install the program on ONE desktop PC and on ONE lap top PC (assuming that the two are not being used at the same time of course). Therefore, if you are going to be using the program on more than one desktop PC and/or laptop PC, then you need to purchase as many copies of Junk-Out as you have PCs (i.e. one for each PC you will be using it on). We offer a special "Family Pack" license for Junk-Out that gives you three seat licenses for the price of two, and we also offer multiple seat licenses upon request. You can order the Family Pack for either the "Professional" version of Junk-Out or for the "Basic" version of Junk-Out from our secure online order form

Here are the EXACT steps that you'll need to take in order to successfully move Junk-Out to a new machine and retain its current training, settings, etc.:

1. Install Junk-Out on your new machine, start Outlook, and walk through the Getting Started Setup Wizard that appears (note that you can just answer "No" to all of the questions in the wizard as you are going to replace everything with your old stuff anyway and so it will be much faster doing it that way as you don't have to go through the FastTrack process, etc.).



2. Exit Outlook (on both the new and old machines).



3. Export the following Registry key branch (and all of its sub-braches) from your old machine to a .REG file using the Windows Registry Editor, and copy the resulting .REG file over to your new computer and run it from there (i.e. double-click on the .REG file while it's on your new computer in order to import its contents into the new machine's Registry):
   
   HKEY_CURRENT_USER\Software\The Office Maven\Junk-Out\1.0
   
   Here's how you do the Registry key branch export step-by-step:
   
   A. Select "Run" from the Windows Start Menu.
   
   B. Type "Regedit" (without the quotes) into the Open field of the Run dialog box that appears on your screen and click on the OK button.
   
   C. Once the Windows Registry Editor appears on your screen, use the left-hand "folder" pane to find the following Registry key branch:
   
   HKEY_CURRENT_USER\Software\The Office Maven\Junk-Out\1.0
   
   D. Once you've located the Registry key branch, RIGHT-MOUSE-CLICK on it (i.e. the "1.0" folder) and select "Export" from the popup menu that appears.
   
   E. In the "Export Registry File" dialog box that appears, give the .REG file a name and select the folder that you want to export the resulting .REG file to and click OK in order to export Junk-Out's Registry settings to the named .REG file.



4. Replace Junk-Out's junk mail database file (i.e. "JunkMail (Profile Name).dat" where "Profile Name" is the name of the current Outlook profile such as "Outlook" , "Microsoft Outlook Internet Settings", etc.) that exists on your new computer with the one from your old computer. The default location of the junk mail database file is:
   
   If you are running Windows Vista:
   
   C:\Users\(Logged On User's Name)\AppData\Roaming\The Office Maven\Junk-Out
   
   Or, if you are running Windows Server 2003, Windows XP, or Windows 2000:
   
   C:\Documents and Settings\(Logged On User's Name)\Application Data\The Office Maven\Junk-Out
   
   Or, if you are running Windows 9x, or Windows Me:
   
   C:\Windows\Application Data\The Office Maven\Junk-Out
   
   Or, if you are running Windows NT 4.0:
   
   C:\Winnt\Profiles\(Logged On User's Name)\Application Data\The Office Maven\Junk-Out
   
   NOTE: The "AppData" or "Application Data" folder is a hidden folder. Therefore, you will need to make sure that you can view hidden folders in the Windows Explorer in order to see it. To do this, select "Folder Options" from the Windows Explorer's "Tools" menu (to see the Tools menu in Windows Vista, click on the "Organize" button and select "Menu Bar" from the "Layout" sub-menu of the drop-down menu that appears), flip over to the "View" tab in the Folder Options dialog box that appears on your screen, and select the "Show hidden files and folders" option.
   
   
5. Start Outlook on your new computer and re-register your copy of Junk-Out using the user name, registration codes, and instructions that you were sent via e-mail when you initially purchased the program.

Outlook® itself seems not to be able to cope with folks interacting with their e-mail while Junk-Out™ is busy processing new mail on some systems. Therefore, while Junk-Out™ is processing your e-mail (i.e. while its task bar tray icon is showing an animated clock or arrow), you shouldn't interact with your mail in Outlook.

See also: Q14

This is quite normal especially if you have a somewhat older/slower machine. Junk-Out is doing a lot of analysis in the background in order to determine if each piece of mail you receive is junk or not. This process takes quite a bit of system resources to complete and so you may indeed notice a brief slow down of your system while Junk-Out processes/filters your mail.

One thing to keep in mind is that you should refrain from interacting with any of your mail while Junk-Out is busy processing it. Junk-Out animates its task bar icon (i.e. the envelope icon that appears down by your system clock each time you start Outlook) with a moving clock and a moving arrow to indicate that it is busy processing your mail. On some systems (especially older/slower machines), Outlook can freak out and crash if you attempt to interact with your mail while Junk-Out is busy processing it.

Basically, Outlook itself seems not to be able to cope with folks interacting with their e-mail while Junk-Out is busy processing new mail on some systems. Therefore, while Junk-Out is processing your e-mail (i.e. while the tray icon is showing an animated clock or arrow), you should refrain from interacting with your mail in Outlook. We feel that waiting for Junk-Out to finish processing our mail before interacting with it is a very small price to pay in order to have Junk-Out accurately remove the hundreds of pieces of junk e-mail we receive each day.

This is "by design"... The message is there just to let you know that you haven't yet provided (i.e. trained or "marked" as non-junk mail) Junk-Out with enough "good" messages. In order to function properly, Junk-Out needs a proper balance between "good" and "bad" words. When you first install Junk-Out, it scans your "Sent Items" folder looking for messages that contain "good" words for your particular writing style. Apparently, the program was unable to locate enough "good" messages in your Sent Items folder when you first installed it, and so it is simply letting you know that you should train (or "mark" as non-junk mail) and additional number of "good" messages so that it can achieve a proper balance between "good" and "bad" words for your system.

Once you've trained the program with a better balance of "good" messages, it will no longer prompt you with that message. By default, the program looks for around 400-600 "good" messages and so you should try and train it with at least that many "good" messages (note that you don't have to do them all individually, you can select a large number of messages (i.e. around 25 at a time) before hitting the "Mark as Non-Junk Mail" button on Junk-Out's Junk Mail Tools toolbar).

Also, please note that Junk-Out includes its own list of "bad" words that were installed when you went through the "FastTrack" process during the program's Getting Started Setup Wizard. For this reason, you won't need to go out and train (or "mark") a whole bunch of "bad" messages (as that was already done for you when you first installed the program). The ONLY messages you'll need to mark as junk mail are the ones that happen to escape the filter (i.e. aren't moved into the "Junk E-mail" storage folder when they should have been). The program will take a week or two to "fine tune" itself (as you train it), but after that, it should work just great at filtering the junk mail out of your Inbox.

If you are running into problems with Junk-Out's database, you can replace the current database with the latest backup as follows:

1. Exit All running Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Access, etc.).



2. Locate Junk-Out's junk mail database (i.e. "JunkMail (Profile Name).dat" where "Profile Name" is the name of the current Outlook profile such as "Outlook" , "Microsoft Outlook Internet Settings", etc.). The default location of the junk mail database is:
   
   If you are running Windows Vista:
   
   C:\Users\(Logged On User's Name)\AppData\Roaming\The Office Maven\Junk-Out
   
   Or, if you are running Windows Server 2003, Windows XP, or Windows 2000:
   
   C:\Documents and Settings\(Logged On User's Name)\Application Data\The Office Maven\Junk-Out
   
   Or, if you are running Windows 9x, or Windows Me:
   
   C:\Windows\Application Data\The Office Maven\Junk-Out
   
   Or, if you are running Windows NT 4.0:
   
   C:\Winnt\Profiles\(Logged On User's Name)\Application Data\The Office Maven\Junk-Out
   
   NOTE: The "AppData" or "Application Data" folder is a hidden folder. Therefore, you will need to make sure that you can view hidden folders in the Windows Explorer in order to see it. To do this, select "Folder Options" from the Windows Explorer's "Tools" menu (to see the Tools menu in Windows Vista, click on the "Organize" button and select "Menu Bar" from the "Layout" sub-menu of the drop-down menu that appears), flip over to the "View" tab in the Folder Options dialog box that appears on your screen, and select the "Show hidden files and folders" option.
   
   
3. Rename "JunkMail (Profile Name).dat" to "JunkMail (Profile Name).dat_old" (or just delete it).



4. Rename "JunkMail (Profile Name).bak" to "JunkMail (Profile Name).dat".



5. Start Outlook.

You should be able to completely uninstall Junk-Out using the Windows Control Panel's Add or Remove Programs applet as follows:

1. Exit All running Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Access, etc.).



2. Select "Control Panel" (or "Settings" and then "Control Panel") from the Windows Start menu.



3. In the Windows Control Panel choose "Add /or Remove Programs" (in Vista, choose Programs -> Uninstall a Program, or when in Classic View, choose "Programs and Features").



4. In the Add or Remove Programs dialog select "Junk-Out" from the currently installed programs list and click the "Add/Remove", "Change/Remove", or "Uninstall/Change" button (depending upon your version of Windows).



5. In the Program Maintenance panel of the Change/Remove Junk-Out wizard that appears on your screen, select the "Remove" option, click the "Next" button, and follow the instructions provided on your screen from the Installer Wizard.

If you're not able to uninstall the program via the Windows Control Panel's Add or Remove Programs applet (i.e. it's not included in the list of installed applications, etc.), then you can try running the uninstall program directly by double-clicking on the program file named "Uninstal.exe" located in the main Junk-Out program folder (the default location of this folder is "C:\Program Files\The Office Maven\Junk-Out").

If you're still not able to uninstall the program (i.e. the uninstaller is complaining that the installation log file (INSTALL.LOG) is missing, etc.), then you can manually uninstall the program as follows:

1. Exit All running Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Access, etc.).



2. Select "Run" from the Windows Start Menu (In Windows Vista, select Start -> All Programs -> Accessories and then right-click on the "Command Prompt" item and choose "Run as administrator" from the popup menu that appears).



3. In the Run dialog box (or command prompt) that appears, type the following command line (including the quotes):
   
   RegSvr32 "C:\Program Files\The Office Maven\Junk-Out\JunkOut.dll" /u
   
   NOTE: The default location of Junk-Out's installation folder is: "C:\Program Files\The Office Maven\Junk-Out". If you've installed Junk-Out into a different location, then you need to modify the path in the above command line accordingly.



4. Click the Run dialog box's "OK" button (or hit Enter in the command prompt window). You should receive a message box letting you know that the DLL file was successfully unregistered.



5. Repeat steps 2 through 4 using the following command lines:
   
   RegSvr32 "C:\Program Files\The Office Maven\Junk-Out\JunkOut.ocx" /u
   
   RegSvr32 "C:\Program Files\The Office Maven\Junk-Out\ExtdMAPI.dll" /u
   
   RegSvr32 "C:\Program Files\The Office Maven\Junk-Out\RibbonEx.dll" /u
   
   NOTE: Again, if you've installed Junk-Out into a different location, then you need to modify the path in the above command lines accordingly.



6. Delete Junk-Out's installation folder and all of its contents. Again, the default location of this folder is: "C:\Program Files\The Office Maven\Junk-Out".
   
   NOTE: If there aren't any other sub-folders listed below the main "The Office Maven" folder, then you may delete that folder (and all of its contents) as well.



7. Delete Junk-Out's "AppData" or "Application Data" folder and all of its contents. The default location of this folder is:
   
   If you are running Windows Vista:
   
   C:\Users\(Logged On User's Name)\AppData\Roaming\The Office Maven\Junk-Out
   
   Or, if you are running Windows Server 2003, Windows XP, or Windows 2000:
   
   C:\Documents and Settings\(Logged On User's Name)\Application Data\The Office Maven\Junk-Out
   
   Or, if you are running Windows 9x, or Windows Me:
   
   C:\Windows\Application Data\The Office Maven\Junk-Out
   
   Or, if you are running Windows NT 4.0:
   
   C:\Winnt\Profiles\(Logged On User's Name)\Application Data\The Office Maven\Junk-Out
   
   NOTE #1: The "AppData" or "Application Data" folder is a hidden folder. Therefore, you will need to make sure that you can view hidden folders in the Windows Explorer in order to see it. To do this, select "Folder Options" from the Windows Explorer's "Tools" menu (to see the Tools menu in Windows Vista, click on the "Organize" button and select "Menu Bar" from the "Layout" sub-menu of the drop-down menu that appears), flip over to the "View" tab in the Folder Options dialog box that appears on your screen, and select the "Show hidden files and folders" option.
   
   NOTE #2: If you are planning to re-install Junk-Out at a later date and you would like to retain the program's current trainings, settings, etc., then just skip this step altogether.



8. While it isn't absolutely necessary, you can also delete the Registry entries for Junk-Out. (but be very careful with the Registry since you can easily disturb your system!) To do this, click on the Windows Start menu, then click on "Run", and type "regedit.exe" into the Run dialog box's Open field and click the "OK" button. In the Registry Editor window that appears, select: "HKEY_CURRENT_USER", then "Software", and then "The Office Maven" from the left-hand folder pane. Select the "Junk-Out" folder from the left-hand folder pane, and then click on the "Edit" menu and click on "Delete". Do the same for "HKEY_LOCAL_MACHINE\Software\The Office Maven\Junk-Out" and that will complete the manual uninstall.
   
   NOTE: If you are planning to re-install Junk-Out at a later date and you would like to retain the program's current trainings, settings, etc., then just skip this step altogether.